Globe Telecom has opened a new store at SM City Cebu as part of efforts to improve customer access to connectivity services in the Visayas.
The new store, located on the second floor of the mall, officially opened on April 21, 2026. It replaces Globe’s previous space, which is being affected by ongoing mall renovations.
Globe said the relocation will allow customers in Cebu to continue accessing its mobile, broadband, and digital services without disruption.
The company currently operates four stores in Cebu and more than 15 across the Visayas.
The new Globe Store features a modern layout designed to simplify transactions and speed up customer service.
It provides support for postpaid and prepaid mobile services, Fiber broadband, 5G SIM concerns, broadband applications, Express Connect, and other service requests.
“This new Globe Store in SM City Cebu allows us to be closer to our customers and better support their everyday connectivity needs,” said Evelyn Jimenez, vice president and territory head for Channel Management Group at Globe Telecom.
“As we continue to grow our digital platforms, our retail spaces remain important in delivering personalized service and helping customers fully experience what Globe has to offer,” she added.
Globe also offered in-store promos and giveaways during the opening. The first 100 customers who completed a transaction received freebies, while select customers received cord holders, catch-all trays, or tissue holders, while supplies lasted.
The opening underscores Globe’s continued push to strengthen both physical and digital customer touchpoints as demand for mobile, broadband, and digital services grows across Cebu and the wider Visayas.
Business News Asia
